Onboarding agent that guides each new hire

The problem

At a food group, following each new hire took many manual steps, and nowhere showed the status of all of them.

What we built

An agent in Teams that creates each new hire's record, checks in with them during their first weeks, answers from the process documentation and opens tickets when something is missing.

How we make it reliable

• The AI writes the messages; the status of each new hire is handled by the program, never by the model
• It hands over to a person whenever they ask